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BizRatings connector for Okou

Connect BizRatings to read ConnectWise partner CSAT and NPS survey responses, ticket and project response reports, customer satisfaction analytics, and submit ticket survey records.

Sales & operations · OAuth2 access token

Use BizRatings in Okou

Use BizRatings (BizRatings.com) for ConnectWise partner CSAT/NPS survey responses, ticket and project response reports, satisfaction analytics, and explicitly authorized ticket submissions.

Once connected, supported BizRatings actions can become steps in a reusable workflow alongside the other services your team uses. Run the workflow once, on a schedule, or when an event starts it.

What you can do with BizRatings

  • Read ticket survey responses, ticket status without responses, ticket details, and multi-site ticket ratings.
  • Read project response records and projects without responses.
  • Read BizRatings survey summaries, client and employee reports, multi-site ratings, and quarterly profitability reports.
  • Submit a ticket record to BizRatings; this can initiate the provider's ticket-survey workflow.

How the BizRatings connector works

A connected service becomes one permissioned step in the work you hand off.

  1. 1

    Connect BizRatings

    Choose OAuth2 access token.

  2. 2

    Choose the work

    Use only the supported actions your workflow needs.

  3. 3

    Run it your way

    Start it once, schedule it, or attach an event trigger.

Connect BizRatings securely

Use the connection method that fits your account and grant only the access the workflow needs.

  • OAuth2 access token

Connector access is controlled per service and per action, so a workflow does not need broader access than the work you ask it to do.

What BizRatings covers

The topics this connector's published operations touch.

  • bizratings
  • customer satisfaction
  • customer feedback
  • csat
  • nps
  • survey responses

BizRatings connector questions

What can Okou do with BizRatings?
Connect BizRatings to read ConnectWise partner CSAT and NPS survey responses, ticket and project response reports, customer satisfaction analytics, and submit ticket survey records. Documented actions include: Read ticket survey responses, ticket status without responses, ticket details, and multi-site ticket ratings. Read project response records and projects without responses.
How do I connect BizRatings to Okou?
Connect BizRatings using OAuth2 access token. The connection controls which supported actions a workflow can use.
Can BizRatings run in an automated workflow?
Yes. After it is connected, supported BizRatings actions can run in reusable Okou workflows on demand, on a schedule, or from an event trigger.

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