Caplena connector for Okou
Connect Caplena to inspect customer-feedback projects, rows, analyzed columns, and read-only project metadata through its REST API.
Data & infrastructure · API Key
Use Caplena in Okou
Caplena REST API for read-only customer-feedback projects, rows, analyzed columns, and SAML metadata.
Once connected, supported Caplena actions can become steps in a reusable workflow alongside the other services your team uses. Run the workflow once, on a schedule, or when an event starts it.
What you can do with Caplena
- Read Caplena projects available to the connected user.
- Read paginated project rows and the analyzed values assigned to one row.
- Read the definition and analyzed metadata for one project column.
- Read SAML2 metadata for a Caplena organization slug.
How the Caplena connector works
A connected service becomes one permissioned step in the work you hand off.
- 1
Connect Caplena
Choose API Key.
- 2
Choose the work
Use only the supported actions your workflow needs.
- 3
Run it your way
Start it once, schedule it, or attach an event trigger.
Connect Caplena securely
Use the connection method that fits your account and grant only the access the workflow needs.
- API Key
Connector access is controlled per service and per action, so a workflow does not need broader access than the work you ask it to do.
What Caplena covers
The topics this connector's published operations touch.
- customer feedback
- text analytics
- survey analysis
- sentiment analysis
- voice of customer
Caplena connector questions
- What can Okou do with Caplena?
- Connect Caplena to inspect customer-feedback projects, rows, analyzed columns, and read-only project metadata through its REST API. Documented actions include: Read Caplena projects available to the connected user. Read paginated project rows and the analyzed values assigned to one row.
- How do I connect Caplena to Okou?
- Connect Caplena using API Key. The connection controls which supported actions a workflow can use.
- Can Caplena run in an automated workflow?
- Yes. After it is connected, supported Caplena actions can run in reusable Okou workflows on demand, on a schedule, or from an event trigger.
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