DialLink connector for Okou
Read DialLink communication history, manage contacts, send messages, and request recording transcription.
Communication · API Key
Use DialLink in Okou
Use DialLink (Diallink) to search and maintain business contacts, inspect call history, conversations, messages, voicemails, recordings and reports, send an approved message, or request approved recording transcription.
Once connected, supported DialLink actions can become steps in a reusable workflow alongside the other services your team uses. Run the workflow once, on a schedule, or when an event starts it.
What you can do with DialLink
- Read current-user permissions and available features without the credential-bearing principal response.
- Create contacts or intentionally update or replace known contacts.
- Read existing message, voicemail and missed-call activities without marking them read.
- Read OBS file metadata and content, not internal storage-reference credentials.
- Read available report definitions and existing report data for a requested date range.
- Read phone-system user configuration, assigned numbers, inboxes and current-user counts.
- List and filter existing contacts. Direct detail and contact-analysis routes are excluded.
- Read paginated call history, recent calls and call events. No voice tokens or call initiation.
How the DialLink connector works
A connected service becomes one permissioned step in the work you hand off.
- 1
Connect DialLink
Choose API Key.
- 2
Choose the work
Use only the supported actions your workflow needs.
- 3
Run it your way
Start it once, schedule it, or attach an event trigger.
Connect DialLink securely
Use the connection method that fits your account and grant only the access the workflow needs.
- API Key
Connector access is controlled per service and per action, so a workflow does not need broader access than the work you ask it to do.
What DialLink covers
The topics this connector's published operations touch.
- business phone
- contacts
- conversations
- recordings
- Diallink
DialLink connector questions
- What can Okou do with DialLink?
- Read DialLink communication history, manage contacts, send messages, and request recording transcription. Documented actions include: Read current-user permissions and available features without the credential-bearing principal response. Create contacts or intentionally update or replace known contacts.
- How do I connect DialLink to Okou?
- Connect DialLink using API Key. The connection controls which supported actions a workflow can use.
- Can DialLink run in an automated workflow?
- Yes. After it is connected, supported DialLink actions can run in reusable Okou workflows on demand, on a schedule, or from an event trigger.
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