Featurebase connector for Okou
Manage customer feedback, requests, release notes, surveys, and customer data in Featurebase.
Sales & operations · API Key
Use Featurebase in Okou
Use Featurebase to read and triage customer feedback and roadmap requests, manage feedback comments and votes, prepare release notes and changelogs, read survey responses, and synchronize contacts and companies. Not FeatureBase Cloud databases or helpdesk messaging.
Once connected, supported Featurebase actions can become steps in a reusable workflow alongside the other services your team uses. Run the workflow once, on a schedule, or when an event starts it.
What you can do with Featurebase
- Read feedback board configuration, including private access metadata.
- Read feedback requests, their supporting insights, and side-effect-free post searches.
- Read feedback custom-field definitions without modifying values.
- Read public or private comment records and side-effect-free structured searches.
- Publish, schedule, or unpublish release notes; publishing can send subscriber email.
- Read teammate identities and role permissions; no reusable API keys are returned.
- Read customer delivery preferences without changing subscription state.
- Attach or detach customers and update company association counts.
How the Featurebase connector works
A connected service becomes one permissioned step in the work you hand off.
- 1
Connect Featurebase
Choose API Key.
- 2
Choose the work
Use only the supported actions your workflow needs.
- 3
Run it your way
Start it once, schedule it, or attach an event trigger.
Connect Featurebase securely
Use the connection method that fits your account and grant only the access the workflow needs.
- API Key
Connector access is controlled per service and per action, so a workflow does not need broader access than the work you ask it to do.
What Featurebase covers
The topics this connector's published operations touch.
- feedback
- roadmap
- changelog
- surveys
- customer data
Featurebase connector questions
- What can Okou do with Featurebase?
- Manage customer feedback, requests, release notes, surveys, and customer data in Featurebase. Documented actions include: Read feedback board configuration, including private access metadata. Read feedback requests, their supporting insights, and side-effect-free post searches.
- How do I connect Featurebase to Okou?
- Connect Featurebase using API Key. The connection controls which supported actions a workflow can use.
- Can Featurebase run in an automated workflow?
- Yes. After it is connected, supported Featurebase actions can run in reusable Okou workflows on demand, on a schedule, or from an event trigger.
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