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Regal connector for Okou

Connect Regal's contact center APIs to read phone numbers, business profiles, campaigns, dispositions, users, call handoff metadata, and branded phone number status.

Communication · API Key

Use Regal in Okou

Regal contact center API for read-only phone numbers, business profiles, campaigns, dispositions, users, call handoff metadata, and branded phone number status.

Once connected, supported Regal actions can become steps in a reusable workflow alongside the other services your team uses. Run the workflow once, on a schedule, or when an event starts it.

What you can do with Regal

  • Read active phone numbers, business profiles, campaigns, dispositions, and branded phone number status.
  • Read and filter Regal user records.
  • Read Five9 call handoff routing instructions and metadata.

How the Regal connector works

A connected service becomes one permissioned step in the work you hand off.

  1. 1

    Connect Regal

    Choose API Key.

  2. 2

    Choose the work

    Use only the supported actions your workflow needs.

  3. 3

    Run it your way

    Start it once, schedule it, or attach an event trigger.

Connect Regal securely

Use the connection method that fits your account and grant only the access the workflow needs.

  • API Key

Connector access is controlled per service and per action, so a workflow does not need broader access than the work you ask it to do.

What Regal covers

The topics this connector's published operations touch.

  • contact center
  • customer engagement
  • voice ai
  • campaigns
  • users
  • phone numbers

Regal connector questions

What can Okou do with Regal?
Connect Regal's contact center APIs to read phone numbers, business profiles, campaigns, dispositions, users, call handoff metadata, and branded phone number status. Documented actions include: Read active phone numbers, business profiles, campaigns, dispositions, and branded phone number status. Read and filter Regal user records.
How do I connect Regal to Okou?
Connect Regal using API Key. The connection controls which supported actions a workflow can use.
Can Regal run in an automated workflow?
Yes. After it is connected, supported Regal actions can run in reusable Okou workflows on demand, on a schedule, or from an event trigger.

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