xMatters connector for Okou
Connect xMatters to read and manage incidents, events, on-call schedules, people, groups, workflows, and service operations through its official REST API.
Communication · API Key (HTTP Basic)
Use xMatters in Okou
Use the official xMatters REST API to inspect and manage incident response, on-call data, people, groups, workflows, messaging, and service configuration.
Once connected, supported xMatters actions can become steps in a reusable workflow alongside the other services your team uses. Run the workflow once, on a schedule, or when an event starts it.
What you can do with xMatters
- Read events, event comments, delivery history, audit records, and event suppression state.
- Read people, contact devices, group memberships, and supervisors; responses can contain personal data.
- Read communication plans, constants, endpoints, and property definitions.
- Read scheduled messages and scheduled-message attachments.
- Read conference bridge configuration.
- Read event attachment content.
- Create or modify people records; confirm the exact record and fields before sending.
- Create or modify communication plans, constants, endpoints, or property definitions.
How the xMatters connector works
A connected service becomes one permissioned step in the work you hand off.
- 1
Connect xMatters
Choose API Key (HTTP Basic).
- 2
Choose the work
Use only the supported actions your workflow needs.
- 3
Run it your way
Start it once, schedule it, or attach an event trigger.
Connect xMatters securely
Use the connection method that fits your account and grant only the access the workflow needs.
- API Key (HTTP Basic)
Connector access is controlled per service and per action, so a workflow does not need broader access than the work you ask it to do.
What xMatters covers
The topics this connector's published operations touch.
- incident management
- alerting
- on call
- paging
- workflow automation
- service operations
xMatters connector questions
- What can Okou do with xMatters?
- Connect xMatters to read and manage incidents, events, on-call schedules, people, groups, workflows, and service operations through its official REST API. Documented actions include: Read events, event comments, delivery history, audit records, and event suppression state. Read people, contact devices, group memberships, and supervisors; responses can contain personal data.
- How do I connect xMatters to Okou?
- Connect xMatters using API Key (HTTP Basic). The connection controls which supported actions a workflow can use.
- Can xMatters run in an automated workflow?
- Yes. After it is connected, supported xMatters actions can run in reusable Okou workflows on demand, on a schedule, or from an event trigger.
More communication connectors
Explore other connectors in the same product category.
XMReality
Connect XMReality to inspect and administer enterprise remote visual assistance domains, users, teams, calls, meetings, and operational settings.
WSLA
Connect your WSLA deployment to manage WhatsApp sessions, read contacts and groups, inspect chat history, send messages, and configure webhooks.
Yammer
Connect Yammer (Viva Engage) to read feeds, users, groups, network details, search, topics, and threads, publish messages, manage memberships and subscriptions, and upload files.
