Zendesk Sunshine connector for Okou
Connect Zendesk Sunshine Conversations to inspect and manage messaging apps, conversations, users, integrations, webhooks, and switchboards.
Communication · Conversations API Key
Use Zendesk Sunshine in Okou
Zendesk Sunshine Conversations API for apps, conversations, users, messages, integrations, webhooks, and switchboards.
Once connected, supported Zendesk Sunshine actions can become steps in a reusable workflow alongside the other services your team uses. Run the workflow once, on a schedule, or when an event starts it.
What you can do with Zendesk Sunshine
- Read Sunshine Conversations apps and their configuration.
- Upload an attachment for use in a Sunshine Conversations message.
- Read Sunshine Conversations conversations and their metadata.
- Read the participants in a Sunshine Conversations conversation.
- Read messages in a Sunshine Conversations conversation.
- Post an activity event to a Sunshine Conversations conversation.
- Read Sunshine Conversations integrations.
- Read Sunshine Conversations webhooks.
How the Zendesk Sunshine connector works
A connected service becomes one permissioned step in the work you hand off.
- 1
Connect Zendesk Sunshine
Choose Conversations API Key.
- 2
Choose the work
Use only the supported actions your workflow needs.
- 3
Run it your way
Start it once, schedule it, or attach an event trigger.
Connect Zendesk Sunshine securely
Use the connection method that fits your account and grant only the access the workflow needs.
- Conversations API Key
Connector access is controlled per service and per action, so a workflow does not need broader access than the work you ask it to do.
What Zendesk Sunshine covers
The topics this connector's published operations touch.
- zendesk
- sunshine conversations
- customer messaging
- conversations
- customer support
Zendesk Sunshine connector questions
- What can Okou do with Zendesk Sunshine?
- Connect Zendesk Sunshine Conversations to inspect and manage messaging apps, conversations, users, integrations, webhooks, and switchboards. Documented actions include: Read Sunshine Conversations apps and their configuration. Upload an attachment for use in a Sunshine Conversations message.
- How do I connect Zendesk Sunshine to Okou?
- Connect Zendesk Sunshine using Conversations API Key. The connection controls which supported actions a workflow can use.
- Can Zendesk Sunshine run in an automated workflow?
- Yes. After it is connected, supported Zendesk Sunshine actions can run in reusable Okou workflows on demand, on a schedule, or from an event trigger.
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